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Understanding Psychological Marketing Tactics (reprint)

Written By Kautsar R.Aritona on 10/27/2011 | 12:28 PM

Abraham Maslow was a psychologist who developed a hierarchical pyramid to explain and classify universal human needs. If you are a business owner, take a look at Maslow's pyramid and try to figure out what people really need out of life. How can you use this to your advantage in marketing your product? Find out what category of the hierarchy your product falls into, and advertising to your target market will be much more effective if you appeal to that need.

The most basic of human requirements are psychological; the fundamentals crucial to human existence. These include nourishment, water, shelter and air to breathe, and other necessary activities, like sleep.

If your offering is necessary to humanity, then you have to find a way to get people to purchase your item and not that of someone else. What would make people more inclined to purchase a food item from you instead of someone else? Your item must be differentiated, by being better tasting, a better value, in a better atmosphere... something. Your offering must be something special in order for a person to pick your item.

The next stage of human need deals with safety and security. Turn the TV on for five minutes, and see how many ads about insurance, retirement plans, or home alarm systems play during the commercial break. How would the use of your product enhance feelings of safety and stability in your customers' lives? Stress these factors as your main selling points and get at the root emotions of your prospects.

The next level is the need for belongingness and affection. Everyone wants to feel connected to family, friends, or someone special. Certain services appeal to this niche. Let your customers know how much they can connect with others, and use testimonials- this is an effective method of appealing to new customers.

Esteem is the next section or Maslow's theory on human need. One major esteem area deals with status and attention as well as recognition from others. The other major area deals with esteem of the self and includes areas of confidence, achievement, self-respect, competence, and independence.

I am reminded of a shampoo commercial in which the lead actress walks through an office building with the admiring eyes of many workers following her around. At the end, she walks into a board meeting and states that she doesn't even work for the company, and all the attention must be the result of her shampoo.

The ultimate level of the Maslow Hierarchy is that of self-actualization. This is the "be all that you can be" attitude that encourages individuals to strive and make an effort to be responsible and participatory citizens in the world today.

Appealing to your customers' desires in a responsible manner is a great way to pique their interest in what you have to offer. Potential customers can be persuaded to try your product or service once you become aware of how to leverage psychological motivators to woo your prospects.

Author : Daiv
Repost : Acarre Community Media

The Art of Advertising and Branding (repost)

Written By Kautsar R.Aritona on 10/20/2011 | 12:26 PM

Nowadays, it is quite fascinating how companies from different industries try to constantly outdo one another. If you are not observant enough, try checking out the all the creative advertising and branding strategies they use to their advantage just to gain at least a few significant steps ahead from their competitors. Its a constant battle on who gets to most patronage from consumers, which will equate to a bigger market share that would ultimately mean generating higher sales.

The art of advertising and branding is quite complicated than an ordinary person would normally think. All concepts are painstakingly developed and deliberated, researches and endless surveys are made to determine the markets current preferences. This is all geared towards making an intelligent forecast and calculation on the consumers reactions to certain products, and what would be the most effective approach in introducing such product in the market. In advertising and branding, nothing can be attributed to simple stroke of luck or an instant, phenomenal success. Everything is a product of grueling work. That is why advertising think tanks employs an elite team of highly creative people to conceptualize and ensure a certain products success in the market.

So how can one correctly gauge the victory or failure of any advertising and branding effort? Well, its quite simple, really. You can try showing a certain image, logo, color combination, a pattern or a tag line to a number of consumers, and if they are able to properly identify the product behind it, you one can say all marketing efforts have achieved a certain degree of success.

The very first key role of advertising and branding is generating awareness and recognition of a certain product or service. The second most important thing is to actually condition the minds of consumers as to what image you would want them to associate with the product, whether its cheap, durable, dependable, etc. This is the intrinsic value of advertising and branding and can be a little harder to determine. For example, if you mention toothpastes, what brand would first come to mind to consumers? Or if you ask for a most wonderful vacation hotspot, what would be the first word they would be likely blurt out? This does not necessarily mean they have actually been to that particular place, its their perception of the place for what they have seen and heard that made them believe its actually the top choice.

However, on the other side of the coin, once having established a very strong and powerful brand name, companies will find it hard to step away from its shadows. If in the future, the company would want to project a new image, or take on a different market position, it can be a difficult task to veer away for the identity that have been established. This would take another series of powerful marketing effort to transform the image of the product. It all whole new ball game, and a very expensive one at that. This is the beauty of advertising and branding. It is certainly the most powerful marketing tool that can make or break a company.

Author : mter9248
Repost : Acarre Community Media

International Brand Naming And How Words Can Hurt You (repost)

Written By Kautsar R.Aritona on 10/13/2011 | 12:24 PM

It was the famous publicist PJ Barnum who said in 1855 "I do not care what people say about me but get my name right".

In today's international marketplace, getting names right is vital.

Marketers and brand managers are becoming more and more concerned that their newly created name will be inappropriate in their target markets.

We've all seen middle aged marketing executives embarrass themselves when trying to appear trendy to the youth market but things get even worse when attacking overseas markets.

What many people don't realize is that innocuous English product names often do not travel well. So called, 'bad' names, names which embarrass, offend or are just plain unsuitable, are profligate.

Bad products names, bad brand names and even bad company titles, are continuously spawned and the headlong drive towards globalization has given unwelcome publicity to all of them. There are many instances of where things have gone awry, most of them too rude to mention in this article.

It's not just names which need careful attention, straplines can go just as wrong. Take for example, Electrolux, the Swedish white goods company, who used the strapline "Nothing sucks like an Electrolux" to great effect when promoting a vacuum cleaner across Europe. Unfortunately, when they used the same line for the US launch they became a laughing stock as 'sucks' means something is 'very bad' in America.

Bad translations on apparel can also convey the wrong message. Take the slogan "I saw the potato", instead of the correct Spanish translation of "I saw the Pope," used on promotional T-Shirts for the Pope's visit to Miami.

The cost of such a damaging event cannot easily be counted. The very fact that a product might have to be hurriedly withdrawn, or quickly re-badged can have a catastrophic effect on the image, position and value of the brand and, of course its owner.

How can one put a value on that? The cost can be enormous, with the repercussions leaving careers in tatters. It seems almost ridiculous to many outside the marketing business that there are still organisations that undertake no due diligence and take a chance on it being 'alright on the night'.

Most sensible people take out insurance to cover them for almost every event and occasion, yet when instances of such obvious potential devastation occur, it is always too late to do anything about it.

Traditional remedies such as expecting your advertising agency to provide such a service is, with some exceptions, a waste of time. It's like asking your dentist to give you a diagnosis in respect of a pain in your toe.

You might expect your translation agency to offer this service but, unless they are very experienced and have regularly handled the needs and demands of checking words worldwide, again you could be wasting your money. Proper checking involves much more than whether the word means something contentious or just risible in a foreign language.

So, what can be done to reduce the risks of things going wrong? Fortunately, there are a few simple but highly effective precautions which can be taken:

1. Remember names change with speech

There's a world of difference between the written and spoken word. Accents and dialects play havoc with the pronunciation of English words and vice versa.

Most of have had an experience of the way our own language is treated by foreigners. We sound similarly strange to foreigners when we try to speak in a language which isn't our own. Before deciding on a name, simply ask a native speaker of the target language if it sounds OK to them.

2. Avoid names that can't be pronounced easily, or at all

Although this sounds like another blatantly obvious point, it's something which many people forget completely. Many languages have an alphabet and a way of speaking which makes the reading of English words difficult or, in some extreme cases, practically impossible.

For instance, all words in Japanese end in either a vowel or the letter 'n' so it makes sense to chose a name which follows this convention. By doing this, you can be confident that your Japanese customers will be able to pronounce it without difficulty or embarrassment.

3. Avoid names that confuse

A name may meet every other criteria but due to culture, product qualities or its position in the market place, it may still confuse its intended consumer. This fault will seriously endanger product positioning and so clarity must be established.

Many years ago the then President of the USA, John F Kennedy was making a speech close to the Berlin Wall. He finished off in an effort to try to identify himself with the long-suffering inhabitants by announcing to his audience "Ich bin ein Berliner". Unfortunately, and unknown, to the President he was telling everyone that he was a doughnut; a Berliner being the popular name for a local pastry.

I am often amazed that companies spend tens or even hundreds of thousands of dollars launching a product with a name which is so obviously wrong that it would have been flagged as inappropriate immediately had they undertaken proper checking.

The cost of checking is tiny compared to the damage caused by not doing so.

Author : Peter Bennett
Repost : Acarre Community Media

How to Create Culturally Appealing Ads (repost edition)

Written By Kautsar R.Aritona on 10/06/2011 | 12:22 PM

Culture is the beliefs, social norms and traits of a group. Culture affects everyone in everything they do. From personal relationships to the business culture at work, the way we conduct ourselves is defined. Culture helps us understand each other.

When you are creating your advertising strategy, you need to think about your target audience and the cultures that define them. Cross-cultural communication tries to lessen the negative impact of clashing cultural differences by assembling common frameworks for people of different cultures to interact in. In the business world, cross cultural communication is used in areas such as negotiations, human resources, Web site design, and of course, advertising.

Products are generally designed and marketed at a domestic audience. When companies want to take their business international, they generally take their advertising campaign with them. However, the advertising campaign used domestically will rarely work internationally. Different perceptions and values exist abroad, which leaves the original advertising campaign obsolete. Therefore, it is vital to any cross-cultural campaign to understand the cultures you are going to advertise to.

Here are a few things to consider when launching a cross-cultural advertising campaign.

Language. Okay, duh. You know that there could be language barriers or nuances that need to be worked out to get your message across. You should consult with a native speaker, if possible, to check that none of your language is offensive and means what you think it means.

Even the big guys make this kind of mistake. For instance, Ford marketed the Pinto in Brazil. Sales were falling rapidly and they did not know why until someone told them that Brazilians did not want to drive a car whose name means ‘tiny male genitals’ in their language.

In addition, the ideas behind the language used needs to be suited for many cultures. Mainly religious cultures disapprove of one game manufacturer’s slogan to “Challenge Everything.” Religious cultures do not challenge their religious leaders and their gods.

The way you communicate. How you present information can make cultures cringe or accept your message with open arms. For example, you can communicate explicitly or implicitly. Explicit advertising communication assumes the customer does not know any background information or anything related to the product. The United States uses explicit communication. Implicit advertising communication assumes the customer is well informed about the product and related topics, and that the customers will understand the message from what is implied. Japan uses implicit communication.

Colors, numbers and images. Just like colors can mean something to gangs, in different cultures, colors have meanings. For instance, in China, red is considered a lucky color. In Japan, black is considered unlucky. If you use color printing, or even if you do not by using the standard black and white motif, be careful where you use these colors.

Numbers can also be considered unlucky or lucky. In the United States, the number 13 is considered unlucky and is not usually used in advertising. In Japan, the numbers four and nine are considered unlucky because of their pronunciation.

Images or photos can also offend cultural norms. Women in bathing suits on billboards are common in the United States, but infuriate people in the Middle East.

Consider cultural values. If a culture values its religion, it is best not to poke fun at any religious leader or image. For example, if you want to advertise in Asia, it is not a good idea to poke fun at Buddha. If a culture relies on and values family, do not downplay family values or promote individuality.

Author : Kayemarks
Repost : Acarre Community Media

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